Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

All systems operational

🐙 Octotel Fibre - Operational

100% - uptime
Apr 2022 · 99.88%May · 100.0%Jun · 99.81%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

🐸 Frogfoot Fibre - Operational

97% - uptime
Apr 2022 · 99.88%May · 99.72%Jun · 90.23%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

🐰 Vumatel Fibre - Operational

100% - uptime
Apr 2022 · 99.88%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

🦎 Openserve Fibre - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

🚀 Atomic Network - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Notice history

Jun 2022

Frogfoot - Welgevonden Outage
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Frogfoot's network in Welgevonden, Stellenbosch is down. Frogfoot are aware of the issue and equipment is scheduled to be replaced.

Frogfoot - Cape Town - Packet loss
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Frogfoot are seeing packet loss to OLTs in multiple Cape Town areas. Clients may experience packet loss and slow download speeds. Their ME team are investigating.

Frogfoot - Cape Town - Packet loss
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Frogfoot are seeing packet loss to OLTs in multiple Cape Town areas. Clients may experience packet loss and slow download speeds.

Network Notice for Octotel customers - Blouberg
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. The following nodes are affected: Blouberg, Melkbos, Kensington.

Octotel - All areas - Core network maintenance
  • Planned
    16 June 2022 at 12:00 AM
    Planned
    16 June 2022 at 12:00 AM

    Octotel engineers will be performing core network maintenance to increase capacity. Expect intermittent connectivity on the following three mornings: 14 June 02:00 - 05:00 15 June 02:00 - 05:00 16 June 02:00 - 05:00

May 2022

Frogfoot Fibre Repairs - Kommetjie
  • Planned
    28 May 2022 at 12:07 PM
    Planned
    28 May 2022 at 12:07 PM

    Frogfoot technicians are making urgent repairs to fibre in the area caused by vandalization.

Frogfoot emergency core switch replacement
  • Planned
    27 May 2022 at 9:00 PM
    Planned
    27 May 2022 at 9:00 PM

    Frogfoot engineers are doing an emergency switch replacement. During the maintenance window, expect downtime for 1-2 hours.

Octotel - Melkbos & Cape Gate - Hardware Maintenance
  • Planned
    26 May 2022 at 2:00 AM
    Planned
    26 May 2022 at 2:00 AM

    Octotel will be performing hardware maintenance in the Melkbos & Cape Gate nodes. Customers may experience disruptions in service.

Frogfoot Outage - Multiple Areas
  • Update
    Update

    The incident has been resolved

  • Update
    Update

    Majority of the impact has been mitigated, IP core is working to resolve these and we are monitoring the network for stability.

  • Update
    Update

    Frogfoot IP Core is still working towards resolution. Services have begun to restore. Please monitor the affected links.

  • Update
    Update

    Outage Update from Frogfoot -- IP Core teams are investigating -- Additional impact was detected during troubleshooting and teams are still investigating

  • Investigating
    Investigating

    Multiple customers on Frogfoot are impacted by an outage. Resolution is underway but no ETA for resolution has been provided.

Frogfoot - All areas - EVPN improvements
  • Planned
    24 May 2022 at 8:00 PM
    Planned
    24 May 2022 at 8:00 PM

    EVPN improvements. Expect intermittent connectivity.

Apr 2022

Octotel - Rondebosch - Hardware Maintenance
  • Planned
    26 April 2022 at 12:00 AM
    Planned
    26 April 2022 at 12:00 AM

    Octotel engineers will be performing hardware maintenance.

Frogfoot - Simonstown and Glencairn - Switch Replcement
  • Planned
    21 April 2022 at 8:30 PM
    Planned
    21 April 2022 at 8:30 PM

    Frogfoot will be swapping out switches at their Simonstown and Glencairn nodes. Expect 45min downtime.

Octotel - Rondebosch - Node Maintenance
  • Planned
    20 April 2022 at 2:00 AM
    Planned
    20 April 2022 at 2:00 AM

    Octotel engineers will be performing hardware maintenance. Expect 1 hour of downtime.

Alert - Extended Maintenance
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We have to extend the maintenance window for today. There was a delay with the cabling move in the DC. One of the cross connects was hard for Teraco to migrate. Aiming to be done by 07:00.

Atomic - All Areas - Equipment Move
  • Planned
    12 April 2022 at 2:00 AM
    Planned
    12 April 2022 at 2:00 AM

    Atomic will be moving networking equipment at the Teraco datacentre in Cape Town. We estimate about 90 minutes of downtime.

Apr 2022 to Jun 2022

Next