Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

All systems operational

🐙 Octotel Fibre - Operational

99% - uptime
Apr 2024 · 100.0%May · 97.63%Jun · 99.86%

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Apr 2024
May 2024
Jun 2024

🐸 Frogfoot Fibre - Operational

100% - uptime
Apr 2024 · 99.35%May · 99.43%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

🐰 Vumatel Fibre - Operational

98% - uptime
Apr 2024 · 100.0%May · 99.96%Jun · 93.68%

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Apr 2024
May 2024
Jun 2024

🦎 Openserve Fibre - Operational

99% - uptime
Apr 2024 · 97.88%May · 100.0%Jun · 99.95%

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Apr 2024
May 2024
Jun 2024

🚀 Atomic Network - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Alert - Vumatel - Wynberg, Plumstead
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Vumatel network. Vumatel is busy investigating.

Alert - Openserve - Joostenberg Vlakte
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that are receiving some reports of impact to services from Openserve clients around Joostenberg Vlakte. We're currently following up with the FNO for updates and ETR.

Octotel - Mutual Heights - Scheduled Electrical Maintenance
  • Planned
    25 June 2024 at 10:00 PM
    Planned
    25 June 2024 at 10:00 PM

    Please note that Octotel will be performing scheduled electrical maintenance at the Mutual Heights aggregation node. Customers may experience disruptions in service.

Octotel - Cape Gate - Route Maintenance
  • Planned
    24 June 2024 at 10:00 PM
    Planned
    24 June 2024 at 10:00 PM

    Please note that Octotel will be performing scheduled maintenance on their infrastructure around the Cape Gate node. Customers may experience disruptions in service.

Alert - Vumatel - Rosebank And Mowbray
  • Resolved
    Resolved

    Resolved

  • Update
    Update

    Please note that Vumatel is actively working on resolving the outage with the support of a 3rd party contractor. Fibre splicing has been completed on 4 of the 5 of the damaged joints, however more stock of joints and splice protectors are required to complete the repairs. We'll keep you posted today with further updates today when received. Sorry for the wait :(

  • Update
    Update

    Please note that the Vumatel Support Coastal teams are still working on restoring services. We'll keep following up with the teams and keep you updated as best we can. Unfortunately, we have not yet received an update regarding the ETA on resolve.

  • Update
    Update

    Please note that we are aware that the Vumatel outage is ongoing. We're currently following up with Vuma's Support Coastal teams for feedback on the resolve. Apologies for the delay and inconvenience caused.

  • Investigating
    Investigating

    Please note that Vumatel is currently experiencing a service outage in Rosebank and Mowbray. Their teams are actively working on resolving the issue. Unfortunately we do not have an ETA on resolve at this time.

May 2024

Alert - Vumatel - Active Ethernet Outage
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of a partial outage affecting customers on Vumatel Active Ethernet network. We are investigating.

Alert - International and NAP Joburg Partial Outage
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are investigating reports of degraded connectivity for international services and services out of NAP Johannesburg, our network team is investigating.

Atomic - Core Network Maintenance
  • Planned
    30 May 2024 at 10:15 PM
    Planned
    30 May 2024 at 10:15 PM

    Please note that we will be performing minor updates to our core routers on Friday morning between 00h15 and 04h15. Some interruptions in service may occur during this window.

Alert - Octotel Outage - Blouberg, Melkbos, Kensington
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Frogfoot - Northern Suburbs - VPLS Hub changes
  • Planned
    16 May 2024 at 9:00 PM
    Planned
    16 May 2024 at 9:00 PM

    Frogfoot will be performing network optimization on the multiple nodes. Customers may experience disruptions in service.

Apr 2024

Octotel - Mutual Heights and Vredehoek - Hardware Maintenance
  • Planned
    30 April 2024 at 12:00 AM
    Planned
    30 April 2024 at 12:00 AM

    Octotel will be performing Hardware Maintenance on the Mutual Heights and Vredehoek nodes. Customers may experience disruptions in service.

Octotel - Sea Point and Green Point - Hardware Maintenance
  • Planned
    30 April 2024 at 12:00 AM
    Planned
    30 April 2024 at 12:00 AM

    Octotel will be performing Hardware Maintenance on the Sea Point and Green Point nodes. Customers may experience disruptions in service.

Alert - Frogfoot - Multiple Areas
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. The following areas are affected Sunnydale, Wynberg, Noordhoek, Fish Hoek and Blouberg

Frogfoot - Northern Suburbs - VPLS Amendments
  • Planned
    23 April 2024 at 9:00 PM
    Planned
    23 April 2024 at 9:00 PM

    Frogfoot will be performing VPLS Amendments on the Table View, Cape Farms and Milnerton Rural nodes. Customers may experience disruptions in service.

Vumatel - Athlone, Somerset Park - Firmware Upgrade
  • Planned
    21 April 2024 at 10:00 PM
    Planned
    21 April 2024 at 10:00 PM

    Vumatel will be performing core switch reboots after firmware upgrades in the Athlone and Somerset Park nodes. Customers may experience disruptions in service.

Apr 2024 to Jun 2024

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