Atomic Network - Notice history

Fibre Network Status: ๐Ÿ™ Octotel, ๐Ÿธ Frogfoot (updates on X), and ๐Ÿฐ Vumatel

All systems operational

๐Ÿ™ Octotel Fibre - Operational

98% - uptime
Oct 2025 ยท 99.21%Nov ยท 98.88%Dec ยท 98.41%

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Oct 2025
Nov 2025
Dec 2025

๐Ÿธ Frogfoot Fibre - Operational

99% - uptime
Oct 2025 ยท 98.99%Nov ยท 98.55%Dec ยท 98.87%

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Oct 2025
Nov 2025
Dec 2025

๐Ÿฐ Vumatel Fibre - Operational

100% - uptime
Oct 2025 ยท 99.92%Nov ยท 99.50%Dec ยท 100.0%

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Oct 2025
Nov 2025
Dec 2025

๐ŸฆŽ Openserve Fibre - Operational

100% - uptime
Oct 2025 ยท 100.0%Nov ยท 98.84%Dec ยท 100.0%

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Oct 2025
Nov 2025
Dec 2025

๐Ÿš€ Atomic Network - Operational

100% - uptime
Oct 2025 ยท 100.0%Nov ยท 100.0%Dec ยท 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Multiple Fibre Networks
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are investigating an issue affecting customers on multiple FNOs.

Alert - Octotel - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Simon's Town
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating.

Frogfoot - Cape Town - Firmware Upgrade
  • Planned
    11 December 2025 at 9:00 PM
    Planned
    11 December 2025 at 9:00 PM

    Frogfoot will be performing Firmware upgrade on the Cape Town nodes. Customers may experience disruptions in service.

Frogfoot - Somerset West - ONT Firmware Upgrade
  • Planned
    10 December 2025 at 9:00 PM
    Planned
    10 December 2025 at 9:00 PM

    Frogfoot will be performing ONT firmware upgrade on the Somerset West node. Customers may experience disruptions in service.

Nov 2025

Alert - Openserve - Franschhoek
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Frogfoot's network in the Strand area. Frogfoot technicians are currently investigating. More updates to follow.

Frogfoot - Milnerton - Fibre Maintenance
  • Planned
    23 November 2025 at 7:00 PM
    Planned
    23 November 2025 at 7:00 PM

    Frogfoot will be performing Fibre Maintenance on the Milnerton node. Customers may experience disruptions in service.

Frogfoot - Northern Suburbs - ONT Firmware Upgrade
  • Planned
    22 November 2025 at 9:00 PM
    Planned
    22 November 2025 at 9:00 PM

    Frogfoot will be performing an ONT firmware upgrade on the Northern Suburbs node. Customers may experience disruptions in service.

Alert - Frogfoot - Partial Outage - Golden Acre
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Oct 2025

Alert - Octotel - Greenpoint
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that Octotel has just reported that there is a problem in the Green Point aggregation node. Technicians are currently busy investigating. More updates to follow shortly.

Frogfoot - Kommetjie - Network Optimisation
  • Planned
    22 October 2025 at 9:30 PM
    Planned
    22 October 2025 at 9:30 PM

    Frogfoot will be performing Network Optimisation on the Kommetjie node. Customers may experience disruptions in service.

JHB1 - Scheduled Maintenance
  • Planned
    22 October 2025 at 3:30 AM
    Planned
    22 October 2025 at 3:30 AM

    Please note that one of out Johannesburg upstream providers will be conducting scheduled maintenance on their infrastructure. Customers may experience disruptions in service.

International Upstream Provider - Emergency Maintenance
  • Planned
    19 October 2025 at 5:00 AM
    Planned
    19 October 2025 at 5:00 AM

    The Angola upstream provider will be undergoing emergency maintenance. Customers may experience disruptions in service.

Alert - Octotel - City Bowl-Vredehoek
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

  • Update
    Update

    Update from Octotel: "Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process."

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Oct 2025 to Dec 2025

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